Industrial Machinery & After-Sales Services

Primaco operates in industrial B2B environments, supporting performance and uptime across ceramic and packaging & closures machinery. Our core focus is after-sales and technical services—practical support designed to keep operations stable, efficient, and reliable.

In coordination with SACMI, we support SACMI customers and their machinery through assembly, installation, commissioning, and after-sales services and ongoing support—delivering technical expertise, service coordination, and long-term operational support.

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About Us

Who We Are

Primaco is an industrial services company active in ceramic production lines and packaging & closures machinery. We focus on technical services, after-sales support, and operational assistance, delivered in coordination with SACMI.

Primaco is a trade name used for industrial service activities of the Prima companies in the UAE.

Industrial machinery

Services

What We Do
Primaco delivers industrial technical support and coordination across the following areas:

Ceramic Machinery Support

Technical support for ceramic production lines, with a focus on operational continuity and performance.

Packaging & Closures Machinery Support

Assistance for packaging and closures machinery, supporting stable production and reliable operation.

After-Sales Services & Technical Support

Ongoing support programs, follow-ups, and service coordination aligned with operational priorities.

Installation & Commissioning Support

Support for installation readiness, start-up coordination, and commissioning assistance to ensure smooth handover to production.

Technical Assistance & Troubleshooting

Practical troubleshooting and technical assistance to reduce downtime and restore normal operating conditions.

Spare Parts Coordination

Coordination and follow-up for spare parts needs to support continuity and reduce delays.

Technical Team & Talent Support

Support related to technical teams and specialized talent requirements for operational needs.

Industries We Serve

Ceramic & Tile Manufacturing Plants

Industrial support for ceramic production environments where uptime and quality consistency are critical.

Packaging & Closures Production Facilities

Support for packaging and closures operations requiring reliable machinery performance and fast technical response.

Contact Us

Get in touch with our team for industrial solutions

Contact Information

Company / Brand:

Primaco

Legal Entity:

PRIMA FALCON INDUSTRIAL PLANT EQUIPMENT & SPARE PARTS TRADING LLC

Address

P.O. BOX: 36785

Office No. G-06, Ground Floor

Sky Business Center

Nadd Al Hamar Road, Dubai Festival City

Dubai, United Arab Emirates

Location

Dubai, United Arab Emirates

Partnership

Working in collaboration with the SACMI Group

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday - Sunday: Closed

Dubai, United Arab Emirates

Sky Business Center, Dubai Festival City

Nadd Al Hamar Road